Specialty Pharmacy – Westchester Medical Center Health Network

Our pharmacy puts members and clinical care first.

At Westchester Medical Center Specialty Pharmacy, we’re focused on one thing: your care.

While many pharmacies serve as all-purpose stores, we’re dedicated entirely to the safe, thoughtful delivery of your medications. Each prescription we fill is part of a coordinated care plan, developed in close partnership with your providers. Because when your treatment is complex or ongoing, you deserve a pharmacy that sees the whole picture, not just a product on a shelf.

A Trusted Extension of Your Clinical Team

We're integrated with your WMCHealth doctors and specialists.

Built for Complex Conditions and Therapies

Specializing in chronic, rare, and high-risk conditions.

Specialized Pharmacist Support, Not a Call Center

Talk to a pharmacist who knows your care—not just your copay.

Seamless, Free, and Safe Specialty Medication Delivery

Your specialty meds, delivered free to our covered areas

What You Get at Westchester Medical Center Specialty Pharmacy

Care that's connected to your doctors

Integrated with your WMCHealth providers—no gaps, no repeats
Seamless communication and collaboration between pharmacy and care team
Real-time updates to keep your treatment plan on track

Support that's personal, not transactional

Access to your specialty pharmacists to discuss your questions
One-on-one counseling, injection training, and side-effect support
Real conversations with people who know your history and care about your health

Help navigating insurance and cost

We handle prior authorizations and paperwork
We proactively search for co-pay assistance and financial aid programs
Dedicated to providing insurance support, with honest, upfront guidance.

Free, reliable delivery and easy refills

Free shipping to your home or provider’s office
Refill reminders via phone or text
Transfers and renewals handled for you—so you can focus on feeling better

For Patients Who Need More Than the Basics

We currently support people managing serious, chronic, or rare conditions.

Gastroenterology

Carefully managed therapies for conditions like Crohn’s disease, ulcerative colitis, and hepatitis.

Hematology

Support for patients with anemia, clotting disorders, and other complex blood conditions.

Oncology

Timely, coordinated access to specialty medications during cancer treatment.

Rheumatology

Treatment support for autoimmune and inflammatory conditions like rheumatoid arthritis and lupus.

Infectious Diseases

Comprehensive support for patients managing HIV/AIDS, including antiretroviral therapy, adherence counseling, and stigma-sensitive care.

Other Specialties

Support for additional complex conditions and therapies not listed here, with guidance to appropriate specialty pharmacy services.

For Providers: A Better Partner in Patient Care

We help your staff stay focused on care, not paperwork.

Prior authorization and insurance support

We handle the paperwork so you don’t have to.
Adherence and side-effect monitoring

We track patient progress and flag issues early.
Fast, consistent communication

Direct access to our team for real-time updates.
A single point of contact

One pharmacist team for all specialty pharmacy needs.
Streamlined access to financial assistance

Help to identify and enroll eligible patients in co-pay and aid programs, reducing cost barriers and improving adherence.

REFER A PATIENT

Frequently Asked Questions

What makes Westchester Medical Center Specialty Pharmacy different from my regular pharmacy?

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Unlike retail chains, we work directly with your doctors, specialists, and care team. This ensures better coordination, fewer delays, and more personalized support, especially for complex conditions.

Will my medications cost more here?

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Not at all. In fact, our pharmacy team proactively looks for co-pay assistance programs and manufacturer savings to help lower your out-of-pocket costs whenever possible.

Do you deliver medications to my home?

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Yes. We offer free, reliable home delivery—packaged safely and discreetly. We also coordinate with you in advance to ensure timely refills and proper storage.

Can I talk to a pharmacist if I have questions?

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Absolutely. Our clinical pharmacists are available to answer questions, monitor your therapy, and offer side-effect support.

What types of conditions do you support?

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We currently support patients with complex conditions in gastroenterology, hematology, oncology, and rheumatology, with more specialties to be added soon.

How do I get started?

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You can ask your doctor to refer you, or call us directly. We’ll handle insurance coordination, enrollment, and prescription transfers for you.

What if I need help with injections or managing side effects?

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We offer one-on-one education, including injection training and side-effect monitoring, to help you feel confident and supported throughout your treatment.